Refund Policy

Return Policy

Your purchase has a 30-day, 100% satisfaction guarantee. If for any reason, you are not completely satisfied with a particular product, you may return it for full credit within 30 days with your proof of purchase. Please contact [email protected]

Warranty Information

Your PlayXTAC product is warranted free of defects in materials and workmanship with the PlayXTAC Limited Warranty. Our products can be returned for a full refund for any reason within 30 days of purchase, or for the failure of electronic components within one year of purchase.

In the event of a defect under this warranty, we will, at our option, repair or replace the product. This warranty does not cover damages caused by misuse or improper handling. Also, this warranty is null and void if modifications or maintenance is provided by someone other than PlayXTAC. This warranty is non-transferable.

Warranty Service

To receive a RA number for warranty service, or out-of-warranty repair, you will need to contact PlayXTAC at [email protected]